Shipping & Returns
Shipping:
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Orders placed before 3 PM EST (Mon–Fri) ship the same day.
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Orders placed on weekends or holidays ship the next business day.
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Delivery takes 2-3 hours after purchased, depending on location.
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Tracking will be sent via email or text.
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LunLuxx is not responsible for postal delays or incorrect address entries.
Returns:
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No refunds.
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Returns accepted within 10 days of delivery for store credit or exchange only.
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Items must be:
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Unworn and unwashed
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Free of stains, odors, and damage
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With all tags attached
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To start a return:
Contact us with your order number and reason. Once approved and received, store credit will be issued or exchange processed.
Additional Notes:
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Sale items are final sale
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Return shipping is the customer’s responsibility
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Store credit does not expire and can be used online or with our mobile boutique