Shipping & Returns

Shipping:

  • Orders placed before 3 PM EST (Mon–Fri) ship the same day.

  • Orders placed on weekends or holidays ship the next business day.

  • Delivery takes 2-3 hours after purchased, depending on location.

  • Tracking will be sent via email or text.

  • LunLuxx is not responsible for postal delays or incorrect address entries.

Returns:

  • No refunds.

  • Returns accepted within 10 days of delivery for store credit or exchange only.

  • Items must be:

    • Unworn and unwashed

    • Free of stains, odors, and damage

    • With all tags attached

To start a return:
Contact us with your order number and reason. Once approved and received, store credit will be issued or exchange processed.

Additional Notes:

  • Sale items are final sale

  • Return shipping is the customer’s responsibility

  • Store credit does not expire and can be used online or with our mobile boutique